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I can’t access cPanel. What should I do?

Updated on April 8, 2022

Depending on the error message you receive, there can be several reasons why you cannot access your cPanel account:

1.”The login is invalid“- Incorrect login details

2.”Connection refused/reset” error

  • Port Block
  • Maintenance on the server
  • Domain is not pointed to the hosting server
  • DNS propagation

3.”Connection timed out” error

  • IP Block
  • Port Block
  • Domain is not pointed to the hosting server
  • DNS propagation

4.”Name not resolved (DNS Address could not be found)“

  • DNS propagation
  • Domain is not pointed to the hosting server

5.”Your IP address has changed. Please log in again“-Dynamic IP

 

How to fix invalid login issues

You can log in to your cPanel account directly from your Listedhosting account dashboard. Thus, you don’t need to remember your cPanel login details. Login to your listedhosting account and click on services, then select the particular service you want to check its cPanel then on the right-hand dashboard you will find a link to login directly to your cPanel.

If you would like to log in through the cPanel login page instead of the Listedhosting dashboard, but receive an error about invalid login details, recheck the cPanel credentials that were sent to Your Hosting Account Email, then try logging in again (make sure there are no extra spaces).

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